Stronger Communities Start with Better Communication

Introducing SMS Alerts from RISE

We’ve made it easier than ever to get urgent updates in front of your residents—instantly.

Whether it’s a tropical storm, a gate issue, or a last-minute service disruption, our new SMS alert feature delivers real-time notifications straight to homeowners’ phones. 

No portal login. No delays. Just fast, reliable communication when it matters most.

Why SMS Alerts Make a Difference

• Fast, Direct Visibility
  Text messages are seen within minutes—keeping residents informed during time-sensitive situations like weather events, facility issues, or service disruptions.
• No Portal, No Hassle
  Homeowners don’t need to login to the portal. They opt in with a quick link and a single text reply. That’s it.
• Clear Updates, Fewer Questions
  Timely communication helps prevent confusion, reduce complaints, and minimize unnecessary follow-up from frustrated residents.
• Build Confidence in Board Leadership
  When residents get fast, reliable updates, it reinforces trust in the board’s responsiveness and elevates the overall perception of your community’s management.
• Better Communication, Better Experience
  Proactive alerts show residents they’re valued and respected leading to stronger relationships and a greater sense of community.
• Simple, Flat-Rate Pricing
  Campaigns are billed at a flat rate even if the message is split into multiple segments or sent to hundreds of residents.

Why Email Alone Isn’t Enough

Email remains a staple in HOA communication, but it’s far from perfect—especially in urgent situations. Important updates can be easily missed, buried under other messages, or delayed until a resident decides to check their inbox. Even worse, emails often end up in spam folders or get overlooked entirely.

This lag creates a ripple effect: missed information leads to confusion, frustrated residents, and a spike in unnecessary calls or follow-ups. For boards, it means more time spent managing responses and less time focusing on what matters most.

When speed and clarity count, email often falls short.

A Better Way to Communicate

With SMS Alerts from RISE, you’re using a tool that meets residents where they are—on their phones, in real time. Whether you’re communicating a weather warning or a last-minute amenity closure, texts ensure your message gets seen when it matters.

Unlike email—which averages open rates of 30–40% and can take over an hour to be read—SMS alerts are opened within seconds and reach up to 98% of recipients. There’s no need for a portal login and no waiting. And while SMS Alerts are billed at the same flat rate as an email, they offer far more impact. With dramatically higher open rates and immediate visibility, SMS delivers faster clarity, fewer follow-up calls, and a stronger experience for residents.

For boards looking for the best HOA communication tools or wondering how to notify homeowners fast, SMS provides a smarter, more reliable option. It’s also ideal for associations focused on HOA resident emergency alerts or seeking modern solutions like SMS for HOA boards.

Best-in-Class Communication for HOA Boards

SMS Alerts are designed specifically for community associations looking to raise the bar. This feature reflects the kind of innovation, reliability, and responsiveness that define best-in-class HOA management.

Here’s How It Works

1. Step 1: Homeowners Receive an Email Invitation
   Each resident gets an email with a unique opt-in link.
2. Step 2: They Confirm Their Numbers
   Residents can choose which numbers should receive alerts—Work, mobile, etc.
3. Step 3: They Reply “YES” to Confirm
   A simple confirmation text is sent. One quick “YES” and they’re set.
4. Step 4: They’re Subscribed
   Residents will receive timely, informative alerts from your community—no portal logins. (And if they have any questions, we’re always here for support—even after hours.)

Good to Know

• No portal registration required to opt in or receive messages
• Multiple numbers can be added per household
• Messages are one-way for clarity, but we’re always here if they have questions
• Each campaign is a flat rate, even if the message splits due to length

Ready to lead the way and set the standard for smarter communication?
Let’s Make It Happen. Just contact us below and let us know you’d like to activate SMS alerts. We’ll take care of the rest—from setup to enrollment. Simple, fast, effective.