With Rise’s support structure, staff, and condominium methodologies, the Mosaic Board transitioned from a disengaged team into a group who cared about their job, cared about one another, and felt ownership in what they were doing.
20
Increased annual reserve contribution
170
Building deficit restoration
15
Total operational headcount reduced
The Rise team had various
Challenges to Overcome
Over the course of a 13-year period, the Mosaic had cycled through various volunteer board members. During their 13-year partnership, the Board continued to grasp at areas for improvement but continued to fall short.
Management
Management was disenfranchised with the building’s needs
Consistency
Consistency issues with financials and budgets
Overcharged
The Association was being overcharged by the general contractor
Rise Solutions
Our approach is unique to each association and its needs. Below are some main service areas that contributed to our sucess.
Condominium Centric Approach
This involved modeling the building’s operations on a framework established around a strong facility management and preventative maintenance plan, tied to a long-range financial management schedule.
Our Condominium Centric ApproachTrue Alignment
We provided the Board with the skills and empowerement to run the corporation and make decisions based on accurate, detailed, and specific insights from their organization’s CFO or COO.
True Alignment ServicesThe RISE Transition
Our team swooped in to aggregate all information and set up the building with their systems. This includes creating the new association website, owner portal, board portal, creating the accounting framework, setting up banking integration and accounts, and migrating all vendor and utility information over to Rise.
Rise transition servicesRise Onboarding
We held multiple onboarding meetings with the onsite staff and homeowners to integrate them within the RISE culture and vision. The onsite staff were a group of good people who simply didn’t have any connection to the prior corporate management group.
Rise onboarding servicesFire Drill with HFD at Mosaic
Every year, hundreds of Fire Fighters from the Houston Fire Department descend onto the beautiful Mosaic to test their skills, train with the RISE Staff, and demonstrate High Rise Fire Safety. Just one of the many ways RISE and Mosaic partner to create a beautiful, and safe, environment for our residents.
